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Work

Salesforce Spring 21 release: What excites me

Release notes for Spring 21 release of Salesforce is now available and here are some of the additions or changes that I’m looking forward to use.Continue readingSalesforce Spring 21 release: What excites me

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What we know and do not about Salesforce Hyperforce

Salesforce made a big announcement in the form of Hyperforce at the recently concluded Dreamforce event. We do not know much about it other than what Salesforce announced on the day. My discussions with various people in the Salesforce ecosystem turned up little concrete details on what it means for you and me and for…Continue readingWhat we know and do not about Salesforce Hyperforce

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Analysis

Trying to make sense of the news of Salesforce acquiring Slack

WSJ is reporting of Salesforce’s plan to acquire Slack. What makes this interesting for me as a Salesforce consultant, is that Salesforce has been working on improving their existing chat platform Chatter in the form of Salesforce Anywhere. Salesforce Anywhere is expected to let sales and service team collaborate not just in the context of…Continue readingTrying to make sense of the news of Salesforce acquiring Slack

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Starting with Data Architecture & Management Designer certification

Finally I’ve registered for the Salesforce Certified Data Architecture & Management Designer exam and the plan is to give it by the middle of next month. It mainly covers areas I have gained a decent experience in over the last six years such as data modelling, design, managing large data volumes, data governance and its…Continue readingStarting with Data Architecture & Management Designer certification

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Work

Who is in charge of that data point?

When setting up a CRM like Salesforce, we often talk about what data points or fields are required, in what context they will be used and who needs it. However, we rarely talk about data sanity, data hygiene and who is in charge of maintaining it over a long term. When setting up a CRM…Continue readingWho is in charge of that data point?